Terms and Conditions

Detailed description of goods and/or services
Exclusive Island Escapes is a business in the property industry that markets holiday accommodations and excursions.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of confirmation email.

Return and Refunds policy
In cases of unavailability, Exclusive Island Escapes will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee, plus the cancellation fees as per our cancellation policies with our suppliers.

Customer Privacy Policy
Exclusive Island Escapes shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

Payment method accepted
Payment may be made by bank transfer into Exclusive Island Escapes bank account, the details of which will be provided on request.

Exclusive Island Escapes takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and Exclusive Island Escapes chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Exclusive Island Escapes may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by private company based in South Africa trading as Exclusive Island Escapes and with registration number K2016545115

Exclusive Island Escapes contact details:

Telephone: +27 (0) 72 608 6879